Frequently Asked Questions
About Product
For mass production, we normally need 30 days to finish and shipping time is 30 days to your port.
For trial order with small quantity, 10 days is needed to produce and express time is around 15 days arrival to your door.
Sorry, currently we don’t provide balloon.
Sure, we accept any custom demand from clients including font, size, color…
No. For the solid acrylic letter, it is very fragile and with big size, so we don’t offer drop shopping service. Only sea freight could ship them.
You could order any quantity, including 1pc.
For above 3ft tall, only vessel is suitable, because letters volume is big.
We will offer you a video to teach you how to download app and how to change color and 180 type circus effection.
We don’t have MOQ demand, 1pc is acceptable.
Each light has its own plug, they can’t be joint together.
We offer serial plug. Just tell us your place+-, we will assemble different country standard plug.
Not, it isn’t waterproof.
3D frame RGB neon lights is newest and most popular type in 2021 for party backdrop decoration.
- APP Bluetooth controlling
- 180 affection and all colors option
- small weight and one person could move anywhere very easily.
- each light has own controller and adaptor
Waterproof function is available, it is 12V for safe purpose.
12V waterproof adaptor is needed and 12V waterproof bulb is needed.
Waterproof entire light and all accessories are all conform to CE/RoHS/FCC/RCM certificate.
We offer serial plug. Just tell us your place, we will assemble different country standard plug.
Sorry, We don’t offer ‘drop shipping’ service, because marquee number volume is too large, it isn’t suitable express delivery. Only mass ordering and sea freight is suitable and reasonable operation.
Yes, all of our large letters are freestanding on even ground.
For grass or uneven ground, we always suggest buyer install supports against back of letters to add stability. Using sand bags can help better.
For top-heavy letters like F, P, 7,4, we also design the base plate to keep balance.
Our lead time:
- samples: 3-5 days
-
LCL : 10 days
-
FCL 20ft container: 30 days
-
FCL 40ft container: 30-40 days
Shipment time:
- 30-35 days from our port to destination port
- 7-10 days from destination port to your door
Pls plan well your purchasing schedule.
Sure, double rim is absolutely workable for us, however its cost is higher than single rim.
- For large marquee light, battery electricity quantity is too low for brightness and lasting time matching party decoration. So we never use battery system on big letter, in contrast， smaller size of 1ft and 2ft is used with battery.
- Each big letter light goes with plug wire with different country standard.
Not all of lights are in stock. Different customers lead different demands so there are only a part of products in stock.
For big number light, we don’t have MOQ, 1pc is acceptable for us.
About shipping
Sorry, We don’t offer ‘drop shipping’ service, because marquee number volume is too large, it isn’t suitable express delivery. Only mass ordering and sea freight is suitable and reasonable operation.
Yes, all of our large letters are freestanding on even ground.
For grass or uneven ground, we always suggest buyer install supports against back of letters to add stability. Using sand bags can help better.
For top-heavy letters like F, P, 7,4, we also design the base plate to keep balance.
For big number light, we don’t have MOQ, 1pc is acceptable for us.
About payment
You could choose your favorite font as below image.
For mass production, we normally need 30 days to finish and shipping time is 30 days to your port.
For trial order with small quantity, 10 days is needed to produce and express time is around 15 days arrival to your door.
You could choose your favorite flower color and type as below image.
Sure, we accept any custom demand from clients including font, size, color…
we offer “drop shopping” service.
You could order any quantity, including 1pc.
New Arrivals
Meet Our sales Manager
Daisy Dang
Sales Manager
wechat:13324131700
phone:+86-13324131700
- Email: daisy@wowork.com
Whatsapp: +86-131 1048 7712
Serena Sheng
Sales Manager
- wechat:15841389056
phone:+86-15841389056
Email: serena@wowork.com
- Whatsapp: +86-158 4138 9056
